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IT Support specialist

JetBrains · Yerevan, Armenia · Armenia

CHECKED 9H AGO

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At a glance

Highlights

  • Support IT infrastructure spanning 10 global offices and 1000 workstations.
  • Set up new computers and modernize existing hardware for employees.
  • Maintain office equipment from laptops to video conferencing systems.

What they offer

  • Competitive base salary
  • Extra time off
  • Medical insurance allowance
  • Learning and development with conferences and courses
  • Relocation support
  • Language classes
  • Hot meal or lunch allowance on workdays
  • Mental health support
  • Sports benefit with on-site gym or stipend
  • Internal company events and team gatherings

Ideal candidate

Hands-on problem solver who loves tinkering with hardware and patiently helps colleagues. Team-oriented IT support pro eager to learn, share knowledge, and take pride in reliable systems.

Requirements

  • Previous IT Helpdesk Support experience
  • Able to disassemble, repair and upgrade computers
  • Troubleshoot OS errors beyond OS reinstallation
  • Understanding of local networks and how the Internet works
  • Patient and polite user communication, including remote support
  • Comfortable soldering and fixing hardware like damaged wires
  • Strong teamwork with openness to diverse opinions
  • Fluent English and eagerness to learn and share knowledge

Lab profile

About JetBrains

Software company building intelligent developer tools, IDEs, and the Kotlin programming language.

What they build

  • IntelliJ IDEA
  • PyCharm
  • Kotlin

Known for

  • Intelligent IDEs and code analysis
  • Developer productivity tools
  • Programming language design

Key facts

  • Founded in 2000
  • Headquartered in Prague, Czech Republic
  • Privately held and bootstrapped
More about JetBrains →
Apply on the lab’s site ↗