IT Support specialist
JetBrains · Yerevan, Armenia · Armenia
CHECKED 9H AGO
Big Tech AIonsite
At a glance
Highlights
- Support IT infrastructure spanning 10 global offices and 1000 workstations.
- Set up new computers and modernize existing hardware for employees.
- Maintain office equipment from laptops to video conferencing systems.
What they offer
- Competitive base salary
- Extra time off
- Medical insurance allowance
- Learning and development with conferences and courses
- Relocation support
- Language classes
- Hot meal or lunch allowance on workdays
- Mental health support
- Sports benefit with on-site gym or stipend
- Internal company events and team gatherings
Ideal candidate
Hands-on problem solver who loves tinkering with hardware and patiently helps colleagues. Team-oriented IT support pro eager to learn, share knowledge, and take pride in reliable systems.
Requirements
- Previous IT Helpdesk Support experience
- Able to disassemble, repair and upgrade computers
- Troubleshoot OS errors beyond OS reinstallation
- Understanding of local networks and how the Internet works
- Patient and polite user communication, including remote support
- Comfortable soldering and fixing hardware like damaged wires
- Strong teamwork with openness to diverse opinions
- Fluent English and eagerness to learn and share knowledge
Lab profile
About JetBrains
Software company building intelligent developer tools, IDEs, and the Kotlin programming language.
What they build
- IntelliJ IDEA
- PyCharm
- Kotlin
Known for
- Intelligent IDEs and code analysis
- Developer productivity tools
- Programming language design
Key facts
- Founded in 2000
- Headquartered in Prague, Czech Republic
- Privately held and bootstrapped