Operations Specialist

Highlights

• Support driverless trucking operations across long-haul and industrial fleets.
• Track autonomous runs live and troubleshoot AV system issues in real time.
• Assist with AV system setup, health checks, and trip documentation.

What they offer

• Competitive compensation package including equity and bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian
• Accrued PTO and generous parental leave policies
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing benefits including Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs including referral and patent bonuses

Ideal candidate

A calm, highly organized operator who thrives under pressure and loves keeping complex operations running smoothly. Brings strong judgment, communication skills, and flexibility for shift work supporting autonomous trucking.

Requirements

• Willing and able to work flexible shifts and schedules including days, nights and weekends
• Motivated individual able to work under high stress situations while using good judgment
• Ability to use critical thinking and problem solving skills
• Strong understanding of how to properly troubleshoot problems while using various operating systems
• Knowledge of Google Workspace such as spreadsheets, docs, drive, etc.
• Excellent organizational skills and ability to prioritize and multitask
• Previous experience in a call center or similar environment preferred