Founding Customer Success Manager
KREA · San Francisco · New York
CHECKED 49M AGO
Applied AIonsite
At a glance
Highlights
- Own onboarding, adoption, renewals and expansion for creative teams using Krea.
- Guide customers integrating Krea into daily creative workflows.
- Program manage webinars and workshops with creative leads.
What they offer
- Generous salary & equity packages
- 100% health and 99% dental/vision premiums covered, FSA and disability coverage
- Flexible PTO policy
- 401k with 4% company match
- Breakfast, lunch and dinner in the office
- Ubers covered to & from the office
Ideal candidate
Commercially minded, relationship-driven CSM who loves creative tools and owns outcomes end-to-end. You thrive in early-stage chaos and care about helping artists and teams unlock real value from AI.
Requirements
- Experience in Customer Success or Account Management
- Track record of renewing and growing customer accounts
- Product-focused mindset with onboarding and implementation experience
- Strong communication and interpersonal skills
- Proactive, ownership-driven attitude with comfort in early-stage environments
- remote policy
- In-person only
- visa sponsorship
- Open to sponsoring international visas where we can (e.g., STEM OPT, OPT, H-1B, O-1, E-3)
Lab profile
About KREA
Building intuitive, controllable AI creative tools that empower human creativity across image, video, and 3D.
What they build
- Next-generation AI creative tools
Known for
- Image / video diffusion
- Model post-training
- Personalization & recommendation systems
- Supercomputing & distributed systems