Technical Success Engineer

Highlights

• Own deployments from contract to live, fully operational production environments.
• Guide strategic customers through onboarding to first successful production workload.
• Serve as go-to technical contact through deployment and early production.

What they offer

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and dependents
• Wellness and commuter stipends for select roles
• 401k plan with 2% company match for USA employees
• Flexible paid time off plan

Ideal candidate

A hands-on problem solver with 4+ years in complex infrastructure who thrives in ambiguity, dives into issues to drive resolution, and communicates clearly to guide strategic customers to production.

Requirements

• 4+ years of hands-on technical experience with GPU/HPC infrastructure, cloud platforms, Kubernetes, or large-scale Linux systems
• Comfortable being the technical voice in the room to validate builds, spot gaps and hold engineering accountable
• Strong troubleshooting instincts and willingness to get into networking, storage, or compute issues
• Track record of coordinating across engineering and infrastructure teams to close technical dependencies
• Clear written and verbal communication for status updates and technical documentation
• Bias toward diving in and taking ownership rather than waiting for fully defined process