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Technical Account Manager

LiveKit · United States (Remote)

CHECKED 2H AGO

Infrastructureremotesenior$170k–$200k
Apply on the lab’s site ↗

At a glance

Highlights

  • Own long-term technical relationships for LiveKit's most strategic accounts.
  • Drive architecture reviews to steer sophisticated voice AI deployments to scale.
  • Shape the new TAM function and define the engagement playbook.

What they offer

  • Competitive salary and equity package
  • Health, dental, and vision benefits
  • Flexible vacation policy
  • Contribute to open source alongside world-class engineers

Ideal candidate

Customer-obsessed technical advisor with 8+ years facing sophisticated engineering teams. You thrive owning outcomes, translating deep detail to exec context, and shaping playbooks from scratch.

Requirements

  • 8+ years in technical customer-facing roles such as TAM, Solutions Architect, or Sales Engineer
  • Trusted technical voice for engineering customers when path forward is unclear
  • Fluent in developer-platform fundamentals like APIs, SDKs, and deployment patterns
  • Familiar with real-time, distributed, or developer-platform systems at scale
  • Proactive portfolio ownership with system for tracking customer health
  • Precise communicator with engineers and executives in writing and in person

Lab profile

About LiveKit

Infrastructure layer to build, test, deploy, and scale voice and agentic AI

What they build

  • Agents development platform
  • Real-time voice and video infrastructure
  • Agent testing, deployment and observability tools

Known for

  • Real-time multimodal voice and video
  • Production scale with billions of calls
  • Trusted by OpenAI, Meta, Salesforce, Spotify

Key facts

  • Founded in 2021
  • Billions of calls per year
  • 100,000+ developers
More about LiveKit →
Apply on the lab’s site ↗