Onsite IT Support

Highlights

• Be the first point of contact for IT support for 100+ users.
• Keep office technical infrastructure and conference rooms running.
• Help make the world's best AI models run as efficiently as physics allows.

What they offer

• 3-month fixed-term contract with conversion review to full-time employment
• 4 weeks PTO plus 12 company holidays and up to 3 weeks remote work
• Company-subsidized medical, dental, vision and life insurance plus HSA/FSA
• 401K with up to 5% company contribution and company-paid disability insurance
• $1500 annual professional development budget
• Onsite lunch and dinner Monday-Friday plus 100% paid commute
• Up to 12 weeks paid parental leave and mental health benefits via SpringHealth

Ideal candidate

Organized, self-starting IT support pro with 2-4 years in fast-paced environments who thrives on helping people, staying calm as priorities shift, and keeping systems running smoothly.

Requirements

• 2-4 years of experience in IT support, help desk, or similar role
• Experience with Google Workspace administration, GitHub, and Linux
• Basic networking and security knowledge
• Highly organized, detail-oriented with clear written and verbal communication
• Able to learn new tools quickly and stay effective as priorities shift
• Based in or willing to relocate to San Francisco Bay Area and work on-site in Mountain View 3 days per week
• Able to handle sensitive and confidential information with discretion