Client Services Lead, Healthcare
Mercor · San Francisco
Applied AIonsitelead$160k–$180k
At a glance
Highlights
- Own healthcare client relationships from first contact through long-term growth.
- Build the healthcare client function 0→1, creating early service playbooks.
- Sit at intersection of client management, data strategy, and contracting.
What they offer
- Bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- Up to $15k relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
Ideal candidate
Scrappy builder energized by 0→1 ambiguity who loves owning healthcare client relationships end-to-end and turning clinical expertise into real-world AI impact.
Requirements
- 5+ years in Client Service, Account Management, or Commercial roles serving healthcare or life sciences clients
- Proven experience negotiating and closing contracts
- Track record managing high-stakes external stakeholders including clinical and compliance functions
- Direct experience working with data products
- Builder mentality, scrappy and resourceful, comfortable with ambiguity and 0-to-1 problems
- Strong commercial instincts and negotiation skills with executive presence
- remote policy
- In-person five days a week
Lab profile
About Mercor
AI data company organizing human expertise to train frontier models for the AI economy.
What they build
- APEX benchmark family
- Mercor Enterprise
- Human expertise training data platform
Known for
- Massive domain-expert network
- Frontier model training infrastructure
- Real-world professional work evaluation
Key facts
- Millions of domain experts on platform
- Pays over $4M per day to experts
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