Client Services Lead, Healthcare

Highlights

• Own healthcare client relationships from first contact through renewal and growth.
• Build Mercor's healthcare client function from scratch for providers and payers.
• Shape data products navigating HIPAA, clinical accuracy and data sensitivity.

What they offer

• Bi-annual performance bonus structure
• Generous equity grant vested over 4 years
• Up to $15k relocation bonus
• $10K housing bonus if live within 0.5 miles of office
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, Vision insurance

Ideal candidate

Scrappy commercial builder who thrives in 0-to-1 ambiguity and loves owning complex healthcare stakeholder relationships. Motivated by building from scratch and delivering value in regulated, clinical environments.

Requirements

• 5+ years in Client Service, Account Management, or Commercial roles serving healthcare or life sciences clients
• Proven experience negotiating and closing contracts
• Track record managing high-stakes external stakeholders including clinical and compliance functions
• Direct experience working with data products
• Builder mentality with comfort in ambiguity and 0-to-1 problems
• Strong commercial instincts, negotiation skills and executive presence
• Able to operate independently while partnering closely with internal teams