Business Support Engineer - BizAI
Meta AI · Dublin, Ireland
CHECKED 14H AGO
Big Tech AIonsitesenior
At a glance
Highlights
- Support Meta's Business Agent helping businesses boost productivity with AI.
- Architect global troubleshooting and escalation frameworks for partners.
- Lead zero-to-one initiatives shaping future AI platform and partner needs.
Ideal candidate
Seasoned engineering problem-solver who thrives partnering globally to improve support experiences and cares deeply about responsible AI and operational excellence.
Requirements
- 8+ years experience in Software Engineering or Site Reliability Engineering
- Proven API development on cloud infrastructures with independent debugging and outage resolution
- Experience with full web stack, REST APIs, Python, PHP/Hack, and JavaScript/React plus debugging
- Knowledge of fine-tuning and optimizing PyTorch models and LLMs like LLaMA, GPT, Claude, Falcon
- Experience communicating with technical and business audiences and writing technical documentation
- Experience resolving operational issues using data analysis with SQL
- Willingness to provide 24/7 oncall coverage including weekends via rotation
Lab profile
About Meta AI
Meta's AI lab advancing foundation models, generative and multimodal AI for consumer and enterprise products.
What they build
- Foundation models and AI tools
- Business AI agents
- AI-powered consumer experiences
Known for
- Large language models
- Generative models
- Computer vision
- Multimodal AI