Customer Success, APAC
Mistral AI · Singapore
CHECKED 9H AGO
Frontier labremotesenior
At a glance
Highlights
- Manage enterprise portfolio driving adoption of frontier AI solutions.
- Guide customers from deployment to production for business impact.
- Lead QBRs and success plans shaping AI roadmap with feedback.
What they offer
- Healthcare coverage
- Parental leave
- Retirement plans
- Relocation support
- Wellness programs
- Meal and transportation allowances
Ideal candidate
Hands-on, collaborative problem-solver who loves customer-facing work and turning enterprise AI adoption into measurable business impact.
Requirements
- 5+ years of experience in customer-facing roles such as Customer Success, Account Management, or Solutions Consulting, ideally in technical or SaaS environment
- Proven ability to manage enterprise customer relationships driving adoption, satisfaction and retention
- Experience working with technical products and engaging with Data, IT and Engineering teams
- Strong communication and presentation skills for technical and executive audiences
- Business acumen to identify upsell and expansion opportunities while ensuring customer success
- Ability to understand and discuss technical requirements; familiarity with AI/ML concepts a plus
- Hands-on, customer-centric, collaborative and organized with passion for solving complex challenges
Lab profile
About Mistral AI
Provides full-stack AI solutions from frontier models to tools, applications, and compute.
What they build
- Frontier AI models
- Developer tools
- AI applications
Known for
- Full-stack AI development
- Enterprise co-creation and deployment
- Customizable systems that run on customer terms
- Focus on finance, manufacturing, defense, healthcare and public sector