Customer Success, EMEA
Mistral AI · Amsterdam
CHECKED 10H AGO
Frontier labremotesenior
At a glance
Highlights
- Manage portfolio of enterprise customers across high-stakes industries.
- Drive adoption of frontier AI models from deployment to production.
- Create success plans with clear KPIs and measurable business outcomes.
What they offer
- healthcare coverage
- parental leave
- retirement plans
- relocation support
- wellness programs
- meal and transportation allowances
Ideal candidate
Hands-on, collaborative problem-solver who thrives in customer-facing environments and cares about turning AI adoption into measurable business impact.
Requirements
- 5+ years in customer-facing roles such as Customer Success, Account Management or Solutions Consulting
- Proven ability to manage enterprise relationships driving adoption, satisfaction and retention
- Experience with technical products and engaging Data, IT and Engineering teams
- Strong communication and presentation skills for technical and executive audiences
- Business acumen to identify upsell and expansion opportunities
- Technical aptitude to understand technical requirements; AI/ML familiarity a plus
- Hands-on, customer-centric, collaborative and organized problem-solver
Lab profile
About Mistral AI
Provides full-stack AI solutions from frontier models to tools, applications, and compute.
What they build
- Frontier AI models
- Developer tools
- AI applications
Known for
- Full-stack AI development
- Enterprise co-creation and deployment
- Customizable systems that run on customer terms
- Focus on finance, manufacturing, defense, healthcare and public sector