IT Specialist, North America
Mistral AI · Palo Alto
CHECKED 10H AGO
Frontier labonsite
At a glance
Highlights
- Provide hands-on IT support across hardware, software, and collaboration tools.
- Lead tech for office openings and expansions across US and APAC.
- Shape secure, scalable internal technology in fast-paced AI company.
What they offer
- Healthcare coverage
- Parental leave
- Retirement plans
- Relocation support
- Wellness programs
- Meal and transportation allowances
Ideal candidate
A service-minded tech problem-solver who thrives in fast-paced global environments and loves helping others. You enjoy hands-on troubleshooting and building a seamless, secure digital workplace.
Requirements
- Degree in Computer Science or related IT field
- Strong written and verbal communication
- Hands-on experience with Google Workspace administration
- Strong troubleshooting skills on macOS and Windows
- Solid understanding of networking fundamentals including Ethernet, WiFi, TCP/IP
- Familiarity with videoconferencing equipment and services
- Ability to lift and handle standard IT equipment
- Proven experience in similar support role within fast-paced global organization
- Willingness to travel (NY, Singapore) and work flexibly for timezone-aligned onboarding
- Experience with MDM solutions such as Kandji or Jamf (bonus)
- Interest or experience in automation tools such as Zapier or n8n (bonus)
Lab profile
About Mistral AI
Provides full-stack AI solutions from frontier models to tools, applications, and compute.
What they build
- Frontier AI models
- Developer tools
- AI applications
Known for
- Full-stack AI development
- Enterprise co-creation and deployment
- Customizable systems that run on customer terms
- Focus on finance, manufacturing, defense, healthcare and public sector