Technical Support Engineer (L2) - Compute
Mistral AI · Paris · San Francisco
CHECKED 10H AGO
Frontier labonsitesenior
At a glance
Highlights
- Founding member shaping processes, standards and culture of new support team.
- Ensure reliability, performance and scalability of large-scale AI compute.
- Act as first point of contact guiding customers through critical issues.
What they offer
- Healthcare coverage
- Parental leave
- Retirement plans
- Relocation support
- Wellness programs
- Meal and transportation allowances
Ideal candidate
A customer-focused systems thinker with 5+ years in operations who stays calm on-call and loves digging into complex distributed issues. You enjoy helping users, improving reliability, and shaping support culture as a founding team member.
Requirements
- 5+ years in system administration, technical support, or infrastructure operations in compute-heavy environments
- Deep Linux/Unix debugging, performance tuning, networking, and storage management
- Hands-on Kubernetes troubleshooting for pods, nodes, networking, storage, and resources
- Familiarity with Docker, containerd, IaC concepts, and monitoring tools
- Scripting ability for debugging and automation, preferably Go, Bash or Python
- Strong customer communication, SLA ownership, and on-call readiness
Lab profile
About Mistral AI
Provides full-stack AI solutions from frontier models to tools, applications, and compute.
What they build
- Frontier AI models
- Developer tools
- AI applications
Known for
- Full-stack AI development
- Enterprise co-creation and deployment
- Customizable systems that run on customer terms
- Focus on finance, manufacturing, defense, healthcare and public sector