AI Support Engineer - Singapore (Weekend Shift)
OpenAI · Singapore
CHECKED 1H AGO
Frontier labremotesenior
At a glance
Highlights
- Resolve high-impact production incidents for customers at massive scale.
- Help define world-class support for an AGI-driven future.
- Partner with Engineering and Product to improve systems and reduce bugs.
What they offer
- Relocation assistance
Ideal candidate
A deeply curious, customer-obsessed problem solver who thrives in fast-moving environments and is passionate about shaping the future of AI-powered support.
Requirements
- 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles
- Comfortable using emerging technologies to script code for automating tasks and integrating tools
- Expert-level SaaS troubleshooting skills
- Fully fluent in English (spoken and written)
- Able to work 5x8 week including one weekend shift day
- remote policy
- Hybrid, 3 days in office per week
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets