Community Programs Manager, Champion Network

Highlights

• Lead engagement programs for OpenAI Champion Network driving enterprise AI adoption.
• Turn Champion discussions into recaps, resources and clear next steps for members.
• Build AI-powered automations to streamline community operations and member outreach.

What they offer

• Equity

Ideal candidate

Collaborative community builder who loves designing engaging peer programs and turning member feedback into useful resources, using thoughtful AI and reliable operations to help enterprise champions learn and succeed.

Requirements

• Have more than five years of relevant experience, including customer-facing community work and hands-on program operations
• Have independently designed, run and improved community programs at scale across different audiences, with evidence that members returned, contributed and found value
• Have built or improved workflows, automations or integrations that made a program easier to run and its data more reliable, working independently or with operations partners
• Are a clear writer who can invite participation, adapt communications to different audiences and turn a discussion into a useful recap or follow-up
• Use program data and member feedback to make clear recommendations, investigating inconsistencies and understanding what the evidence can tell you
• Use AI to build practical solutions and can explain where automation helps, how you check its quality and when human involvement matters
• Work effectively across teams by clarifying ownership, managing competing priorities and following through