Consumer Product Communications Lead
OpenAI · San Francisco · New York City
Frontier labremotelead$297k–$330k
At a glance
Highlights
- Own the communications strategy and narrative for ChatGPT and consumer products.
- Lead major product launches from positioning and messaging through media outreach.
- Create campaigns showing how people use AI to learn, create, and solve problems.
What they offer
- Equity
Ideal candidate
A hands-on consumer tech communications leader with strong editorial judgment and creative ambition who loves shaping narratives and turning complex products into trusted, resonant stories.
Requirements
- Strong track record leading communications for consumer technology products including major launches
- Ability to turn complex product capabilities into clear, compelling stories without losing accuracy
- Strategic judgment with hands-on execution, from narrative development to pitch writing
- Experience building trusted cross-functional relationships and influencing decisions
- Experience managing agency partners and leading combined internal and external teams
- Understanding of consumer media and culture and curiosity about AI's impact on everyday life
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets
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