Customer Success Manager, Ads Solutions (San Francisco)

Highlights

• Own a portfolio of advertisers and guide onboarding and campaign launches.
• Analyze performance data to drive growth and shape ads product strategy.
• Partner with Sales and Product to scale OpenAI's advertising ecosystem.

What they offer

• Equity

Ideal candidate

Client-obsessed relationship builder with 5-10+ years in ads or account management who thrives translating data into strategy and growing trusted partnerships in fast-moving environments.

Requirements

• 5-10+ years in digital advertising, account management, customer success, consulting or related client-facing role
• Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
• Comfortable interpreting performance data and translating insights into strategic recommendations
• Experience with data querying (e.g. SQL, advanced Excel/GSheet)
• Communicate clearly and build trust with technical and non-technical stakeholders
• Operate with ownership and accountability in fast-moving, evolving environments
• Sound judgment and commitment to user trust and responsible platform growth