Customer Success Manager, Ads Solutions (Seattle)

Highlights

• Guide advertisers through onboarding and launch on OpenAI's ads platform.
• Own a portfolio of advertising partners as their trusted advisor.
• Shape OpenAI's growing advertising ecosystem and improve partner experience.

What they offer

• Equity

Ideal candidate

A trusted client partner with a background in advertising or account management who loves using data to guide strategy, owns outcomes in fast-moving environments, and cares about responsible platform growth.

Requirements

• 5-10+ years in digital advertising, account management, customer success, consulting or related client-facing role
• Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
• Comfortable interpreting performance data and translating insights into strategic recommendations
• Experience with data querying (e.g. SQL, advanced Excel/GSheet)
• Clear communicator who builds trust with technical and non-technical stakeholders
• Operates with ownership and accountability in fast-moving, evolving environments
• Sound judgment and commitment to user trust and responsible platform growth