Dedicated Support Engineer - Dublin
OpenAI · Dublin, Ireland
CHECKED 2H AGO
Frontier labonsite
At a glance
Highlights
- Serve as trusted support partner for Premium Support strategic customers.
- Own high-impact incidents from mitigation through post-incident follow-through.
- Proactively monitor integrations to prevent failures before they become incidents.
Ideal candidate
Deeply curious technical problem-solver who thrives on ambiguous, high-impact customer issues and takes clear ownership in critical moments to deliver exceptional experiences.
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets