Dedicated Support Engineer - Singapore
OpenAI · Singapore
CHECKED 35M AGO
Frontier labremote
At a glance
Highlights
- Troubleshoot Premium customers’ most complex API and production incidents end-to-end.
- Own high-impact incidents from mitigation through post-incident follow-through.
- Proactively harden customer AI workloads with monitoring and automation.
What they offer
- Relocation assistance
Ideal candidate
A deeply curious technical problem-solver who thrives on ambiguous, high-stakes issues and owns them end-to-end. You care about customer trust, clear communication under pressure, and making systems more resilient over time.
Requirements
- Fully fluent in English (spoken and written)
- remote policy
- Hybrid, 3 days in office per week
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets