Field Service Engineer
OpenAI · US - Remote
Frontier labremotesenior$157k–$221k
At a glance
Highlights
- Lead startup and troubleshooting for critical data center power and cooling.
- Build the technical operating model for large-scale AI compute infrastructure.
- Drive reliability improvements from first signals through verified resolution.
What they offer
- Equity
Ideal candidate
Senior hands-on engineer who thrives in the field and owns complex power and cooling problems end-to-end. Safety-driven mentor who builds standards, coaches technicians, and turns field lessons into lasting reliability.
Requirements
- 8+ years supporting critical electrical, mechanical or electromechanical infrastructure
- Deep expertise in electrical or mechanical systems with fluency across both
- Experience building or developing field engineering, service or technician teams
- Proven high-severity troubleshooting, root-cause analysis and reliability improvement
- Ability to read one-lines, schematics, P&IDs, SOO and control diagrams
- Strong safety judgment under energization, isolation and change-control procedures
- Bachelor's in engineering or related field or equivalent practical experience
- remote policy
- Remote with 50% travel
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets
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