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Field Service Engineer

OpenAI · US - Remote

Frontier labremotesenior$157k–$221k
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At a glance

Highlights

  • Lead startup and troubleshooting for critical data center power and cooling.
  • Build the technical operating model for large-scale AI compute infrastructure.
  • Drive reliability improvements from first signals through verified resolution.

What they offer

  • Equity

Ideal candidate

Senior hands-on engineer who thrives in the field and owns complex power and cooling problems end-to-end. Safety-driven mentor who builds standards, coaches technicians, and turns field lessons into lasting reliability.

Requirements

  • 8+ years supporting critical electrical, mechanical or electromechanical infrastructure
  • Deep expertise in electrical or mechanical systems with fluency across both
  • Experience building or developing field engineering, service or technician teams
  • Proven high-severity troubleshooting, root-cause analysis and reliability improvement
  • Ability to read one-lines, schematics, P&IDs, SOO and control diagrams
  • Strong safety judgment under energization, isolation and change-control procedures
  • Bachelor's in engineering or related field or equivalent practical experience
remote policy
Remote with 50% travel

Lab profile

About OpenAI

Builds safe frontier AI models and products like ChatGPT for broad benefit.

What they build

  • ChatGPT
  • OpenAI API
  • Frontier AI models

Known for

  • Frontier-scale distributed ML training
  • Massive GPU fleet and data center operations
  • Exabyte-scale data lakes and streaming
  • AI alignment and safety research

Key facts

  • Operates one of the world's largest GPU fleets
More about OpenAI →
Apply on the lab’s site ↗

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