Head of Employee Tech & Experience (ETX)
OpenAI · San Francisco
CHECKED 1H AGO
Frontier labremoteexecutive$313k–$347k
At a glance
Highlights
- Lead global ETX across Helpdesk, SysOps, Logistics and AV.
- Advance agent-led, customer-zero work to amplify employee productivity.
- Simplify employee journeys to make technology simple, reliable, secure.
What they offer
- Offers Equity
Ideal candidate
You are an experienced global IT/employee experience leader who starts from employee needs and uses AI agents to remove friction and amplify work while growing trusted, high-performing teams.
Requirements
- Have led global organizations through growth and transformation, with measurable improvements in employee experience and reliability
- Start with what employees need, using research and design to challenge assumptions and remove unnecessary work
- Rethink how the organization works as AI advances, expanding what agents can own and delivering measurable amplification
- Build leadership teams that help people grow, own meaningful work and enjoy working together
- Set direction and investment priorities with leadership across the company, owning execution, adoption and lasting results
- remote policy
- in-office required
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets