Market Research Lead, ChatGPT
OpenAI · San Francisco
CHECKED 1H AGO
Frontier labremotelead$240k–$300k
At a glance
Highlights
- Shape insights strategy guiding ChatGPT brand, growth, and product decisions.
- Lead complex quant and qual workstreams connecting behavior to strategy.
- Build reusable research frameworks informing marketing and thought leadership.
What they offer
- equity
Ideal candidate
A seasoned mixed-methods researcher with 12+ years shaping brand and product strategy through insight. You thrive in ambiguity, influence senior leaders, and love building frameworks and mentoring peers.
Requirements
- 12+ years in mixed-method market research and data analysis
- Track record setting research strategy and leading multiple complex workstreams
- Strong judgment in ambiguous situations prioritizing questions and methods
- Hands-on expertise in instrument design, sampling, weighting and statistical analysis
- Success synthesizing evidence into recommendations influencing senior leadership
- Experience across go-to-market, positioning, messaging, brand strategy and campaign tracking
- Experience conducting global research and managing agencies/vendors
- Experience setting research standards, building frameworks and mentoring peers
- Proficiency with statistical analysis and survey programming
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets