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Market Research Lead, ChatGPT

OpenAI · San Francisco

CHECKED 1H AGO

Frontier labremotelead$240k–$300k
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At a glance

Highlights

  • Shape insights strategy guiding ChatGPT brand, growth, and product decisions.
  • Lead complex quant and qual workstreams connecting behavior to strategy.
  • Build reusable research frameworks informing marketing and thought leadership.

What they offer

  • equity

Ideal candidate

A seasoned mixed-methods researcher with 12+ years shaping brand and product strategy through insight. You thrive in ambiguity, influence senior leaders, and love building frameworks and mentoring peers.

Requirements

  • 12+ years in mixed-method market research and data analysis
  • Track record setting research strategy and leading multiple complex workstreams
  • Strong judgment in ambiguous situations prioritizing questions and methods
  • Hands-on expertise in instrument design, sampling, weighting and statistical analysis
  • Success synthesizing evidence into recommendations influencing senior leadership
  • Experience across go-to-market, positioning, messaging, brand strategy and campaign tracking
  • Experience conducting global research and managing agencies/vendors
  • Experience setting research standards, building frameworks and mentoring peers
  • Proficiency with statistical analysis and survey programming

Lab profile

About OpenAI

Builds safe frontier AI models and products like ChatGPT for broad benefit.

What they build

  • ChatGPT
  • OpenAI API
  • Frontier AI models

Known for

  • Frontier-scale distributed ML training
  • Massive GPU fleet and data center operations
  • Exabyte-scale data lakes and streaming
  • AI alignment and safety research

Key facts

  • Operates one of the world's largest GPU fleets
More about OpenAI →
Apply on the lab’s site ↗