Senior Operations Analyst, User Safety & Risk Operations
OpenAI · San Francisco
CHECKED 1H AGO
Frontier labremotesenior$252k–$335k
At a glance
Highlights
- Turn ambiguous safety and risk problems into scalable operational capabilities.
- Lead investigations and launch readiness for cloud deployments and new products.
- Build lightweight workflows improving speed, quality and risk coverage.
What they offer
- Equity
Ideal candidate
Scrappy, systems-thinking operator with deep trust & safety judgment who thrives in ambiguity. You love turning messy signals into scalable workflows and driving clear decisions across teams.
Requirements
- 8+ years in trust and safety operations, investigations, incident response, product operations or related high-judgment field
- Highly data savvy across messy qualitative and quantitative signals
- Technically fluent and hands-on with AI tools, dashboards and data tooling
- Independent operator who makes tradeoffs and maintains momentum amid change
- Strong judgment in sensitive situations and clear written communication
- remote policy
- 3 days/week in-office
Lab profile
About OpenAI
Builds safe frontier AI models and products like ChatGPT for broad benefit.
What they build
- ChatGPT
- OpenAI API
- Frontier AI models
Known for
- Frontier-scale distributed ML training
- Massive GPU fleet and data center operations
- Exabyte-scale data lakes and streaming
- AI alignment and safety research
Key facts
- Operates one of the world's largest GPU fleets