User Safety & Risk Operations Analyst - Global Response (Weekend Shift)

Highlights

• Triage high-priority user safety and risk escalations across products.
• Lead incident response for sensitive cases needing policy and legal judgment.
• Surface insights from case data to improve safety policies and detection.

What they offer

• Relocation assistance
• Equity

Ideal candidate

Experienced trust and safety operator who stays calm under pressure and cares deeply about user protection. You thrive in ambiguous, high-stakes environments and enjoy turning frontline insights into safer products.

Requirements

• 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations
• Experience working in incident response, law enforcement response, or escalations management
• Deep domain expertise with relevant legal, policy, and technical frameworks
• Track record scaling operations and building processes cross-functionally
• Exceptional analytical skills to detect patterns and assess risk
• Clear, empathetic and precise communication in sensitive contexts
• Comfortable with context switching and working rotating weekend shifts