Solutions Architect - AI Infrastructure

Highlights

• Own customer onboarding and deployment from post-sale to production readiness.
• Build internal systems and automation that scale customer success operations.
• Turn high-touch support work into repeatable processes and durable leverage.

What they offer

• Cash compensation + equity incentives
• Flexible work environment
• Visa sponsorship and relocation support
• Professional development budget
• Team off-sites and conference attendance

Ideal candidate

High-ownership, organized operator who loves working with customers and building processes from scratch. You thrive in fast-moving environments at the intersection of business and infrastructure.

Requirements

• 2-5 years of experience in customer success, technical account management, operations, or a similar cross-functional role
• Strong interest in AI, GPU infrastructure, cloud systems, or technical products serving sophisticated customers
• Comfortable working directly with customers and internal technical teams
• Highly organized, detail-oriented, and able to manage multiple workstreams at once
• Strong written and verbal communication skills
• High ownership and willingness to operate flexibly when customer needs require urgency
• Energized by building processes from the ground up in a fast-moving environment