Technical Account Manager - AI Infrastructure

Highlights

• Own enterprise AI teams running large-scale training and inference workloads.
• Partner on cluster performance, capacity planning and workload optimization.
• Help build open superintelligence stack for post-training at frontier scale.

What they offer

• Meaningful equity
• Flexible work (remote or San Francisco)
• Visa sponsorship and relocation support
• Professional development budget
• Team off-sites and conferences

Ideal candidate

Technical, commercially-minded CSM with 3-6 years in infra/AI who thrives owning enterprise relationships end-to-end and bridging ML engineering teams and business growth in fast, ambiguous environments.

Requirements

• 3–6 years in Customer Success, Technical Account Management, Solutions Engineering, or adjacent roles at infrastructure, cloud, or AI/ML companies
• Strong technical fluency — comfortable reading dashboards, discussing infrastructure architecture, and engaging with customer engineering teams
• Strong commercial instincts — drive real expansion alongside technical outcomes
• Deep customer empathy combined with high judgment
• Excellent verbal and written communication, especially when explaining complex technical issues
• High ownership — you see gaps and build the fix before anyone asks
• Comfortable in ambiguity and speed
• AI-native in how you work: you use LLMs, automation, and programmatic tools to move faster