Learning Experiences Creator

Highlights

• Own docs and learning experiences that help millions learn to build software.
• Create help articles, tutorials, videos and interactive walkthroughs.
• Drive ticket deflection and faster activation via findable, current content.

What they offer

• Competitive salary and equity
• 401(k) program with 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical and Caregiver Leave
• Flexible Time Off plus holidays
• Commuter benefits
• Monthly wellness stipend
• Quarterly team gatherings
• In-office setup reimbursement and amenities

Ideal candidate

A storyteller and builder who loves turning complex products into clear, memorable learning experiences. You obsess over outcomes like activation and self-serve success and iterate fast from data and customer feedback.

Requirements

• Move fluidly between help articles, hands-on walkthroughs and short video
• Read data and listen to customers to continually improve content with speed
• Strong thought partner who collaborates well across a small, fast team