Customer Success Engineer
Roboflow · NY, SF or Remote (US)
CHECKED 21H AGO
Applied AIremote
At a glance
Highlights
- Guide diverse computer vision apps from experimentation into production.
- Run webinars, workshops, and office hours for 1M+ developers.
- Create reusable learning journeys that help thousands self-serve.
Ideal candidate
Technically curious, customer-obsessed teacher who loves turning repeated questions into scalable guides, workshops, and programs. You thrive in high-autonomy, remote settings and get energy from helping others become confident, independent builders.
Requirements
- Background in customer-facing technical role such as Customer Success, Support, Solutions Engineering or Developer Relations
- Comfortable teaching technical concepts live and creating clear educational content
- Able to guide customers through unfamiliar workflows and let the customer drive
- Turns recurring questions into reusable guides, videos, workshops or programs
- Provides clear prescriptive guidance while maintaining scalable self-service boundaries
- remote policy
- Distributed across the globe
Lab profile
About Roboflow
Platform that gives software sight, helping developers build, deploy, and manage computer vision applications.
What they build
- Computer vision development platform
- Open-source and hosted vision model tooling
- Deployment and management tools for vision applications
Known for
- 1M+ developer community
- Adoption from startups to large enterprises
- Focus on production computer vision
Key facts
- Over 1M developers use Roboflow
- Used by half of the Fortune 100
- Office in New York City