Customer Success Manager
SambaNova · Remote - US
CHECKED 12H AGO
Infrastructureremotesenior$149k–$182k
At a glance
Highlights
- Guide top enterprise customers from onboarding through full-scale AI deployment.
- Own post-sales relationships and drive expansion across customer organizations.
- Deliver executive reviews showcasing ROI and deeper AI adoption strategies.
What they offer
- Equity
- 95% employee medical premium coverage and 77% for dependents
- Health Savings Account with employer contribution
- Dental, vision and disability insurance
- Headspace subscription and Gympass+ membership
Ideal candidate
Experienced, strategic CSM who thrives as a trusted enterprise partner, translating business goals into measurable outcomes and driving long-term adoption and growth.
Requirements
- 5-10+ years in Customer Success
- Ability to communicate technical concepts for executive and practitioner audiences
- Bachelor's degree or equivalent experience in a technical or business field
Lab profile
About SambaNova
Full-stack AI infrastructure with RDU dataflow chips for fast agentic inference.
What they build
- RDU Reconfigurable Dataflow Unit
- SambaRack rack-scale hardware
- Full-stack AI inference platform
Known for
- Reconfigurable dataflow architecture alternative to GPUs
- High decode performance for agentic workloads
- Full-stack hardware-software co-design
Key facts
- Founded in 2017
- Headquartered in Palo Alto, California