Program Manager, Technical Enablement
Scale AI · San Francisco, CA; New York, NY · San Francisco, CA
CHECKED 15H AGO
Infrastructureonsite
At a glance
Highlights
- Build from the ground up the enablement function for customer-facing engineers.
- Own onboarding taking new FAE hires to meaningful contribution in 30 days.
- Run everboarding with live sessions and release summaries to keep engineers sharp.
Ideal candidate
An enablement builder who loves supporting technical teams and turning messy docs into trusted resources. You thrive creating onboarding from zero and keeping engineers ready as products evolve.
Requirements
- 4+ years in enablement, program management, technical training or related role
- 2+ years taking programs from zero to launched in fast-moving environment
- Experience supporting engineers or solutions engineers at a B2B tech company
- Strong instincts for knowledge management and maintaining documentation systems
- Comfort reading technical architecture docs and partnering with engineers to fix them
- Excellent written communication with bias toward content people actually use
- Proficiency with AI tools for content creation
Lab profile
About Scale AI
AI data foundry providing high-quality data for training, fine-tuning, and evaluating AI systems.
What they build
- Training, fine-tuning, and evaluation data for frontier models
- Multimodal and coding data for audio, image, video and world models
- Custom AI applications for enterprise and global public sector
Known for
- Leading data partner for frontier model developers
- Trusted across enterprise, defense and public sector
- Depth in multimodal, coding and physical AI
- End-to-end capability from strategy to delivery and evaluation
Key facts
- Founded in 2016
- Headquartered in San Francisco, California
- Private company backed by Accel, Founders Fund, Index Ventures, Nvidia and Meta