Staff Customer Success Manager (R5645)
Shield AI · Washington, D.C.
CHECKED 6H AGO
Defensehybridstaff$110k–$170k
At a glance
Highlights
- Support Hivemind Enterprise customers using autonomy software for real operations.
- Partner with C-suite stakeholders to drive customer outcomes and renewals.
- Protect service members and civilians with intelligent defense systems.
Ideal candidate
Senior customer success leader who thrives with executive stakeholders and mission-driven tech. Proactive relationship-builder who loves travel and guiding enterprise customers to outcomes.
Requirements
- 8+ years of experience
- Willing to travel 30-50%, including internationally in Europe and North America
Lab profile
About Shield AI
Venture-backed defense-tech company building intelligent autonomy systems to protect service members and civilians.
What they build
- Hivemind autonomy software
- V-BAT aircraft
- X-BAT aircraft
Known for
- AI autonomy
- Unmanned aircraft engineering
- Aerodynamics and aerostructures
- Simulation and synthetic reality
Key facts
- Venture-backed
- Offices across U.S., Europe, Middle East, and Asia-Pacific