Deployed Infrastructure Engineer
Sierra · San Francisco, CA · New York, NY
CHECKED 2H AGO
Applied AIonsite$230k–$390k
At a glance
Highlights
- Own end-to-end deployments of Sierra's AI platform for top enterprise brands.
- Founding member defining scalable deployment standards for complex customers.
- Partner directly with enterprise customers to ensure secure, reliable operations.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and family
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity participation
- Free alphorn lessons
Ideal candidate
Customer-obsessed infrastructure operator who thrives in ambiguity and loves owning critical enterprise deployments end-to-end. You balance craftsmanship with intensity and enjoy partnering across engineering and customers to make complex systems reliable.
Requirements
- 4+ years in infrastructure, DevOps, platform engineering or solutions architecture with customer-facing deployment work
- Deep experience with AWS, Terraform, container orchestration and cloud networking
- Track record managing deployments in customer-owned cloud environments
- Experience navigating security reviews, compliance requirements and change management
- Ability to turn ambiguous enterprise stakeholder needs into actionable deployment plans
- Strong operational instincts for upgrades, rollbacks, monitoring and failure modes
- Comfortable collaborating across engineering, product and go-to-market teams
- Degree in Computer Science or related field or equivalent experience
- remote policy
- primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia