Deployed Infrastructure Engineer
Sierra · San Francisco, CA · New York, NY
Applied AIonsitemid-senior$230k–$390k
At a glance
Highlights
- Own end-to-end lifecycle of customer deployments as founding member.
- Define how Sierra's AI platform is deployed across enterprises.
- Partner directly with enterprise customers on critical AI deployments.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity plans
Ideal candidate
A customer-obsessed infrastructure engineer who thrives in ambiguity, enjoys partnering with enterprise stakeholders, and cares deeply about reliable, repeatable deployments and operational craftsmanship.
Requirements
- 4+ years in infrastructure, DevOps, platform engineering, or solutions architecture with customer-facing deployment work
- Deep experience with AWS, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing)
- Track record managing deployments in customer-owned cloud environments, including security reviews and compliance
- Ability to navigate ambiguity with enterprise stakeholders and turn infrastructure conversations into deployment plans
- Strong operational instincts across upgrades, rollbacks, monitoring, and failure modes
- Comfortable in fast-moving environment collaborating across engineering, product, and go-to-market teams
- Degree in Computer Science or related field, or equivalent professional experience
- remote policy
- primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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