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← Sierra

Deployed Infrastructure Engineer

Sierra · San Francisco, CA · New York, NY

Applied AIonsitemid-senior$230k–$390k
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At a glance

Highlights

  • Own end-to-end lifecycle of customer deployments as founding member.
  • Define how Sierra's AI platform is deployed across enterprises.
  • Partner directly with enterprise customers on critical AI deployments.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity plans

Ideal candidate

A customer-obsessed infrastructure engineer who thrives in ambiguity, enjoys partnering with enterprise stakeholders, and cares deeply about reliable, repeatable deployments and operational craftsmanship.

Requirements

  • 4+ years in infrastructure, DevOps, platform engineering, or solutions architecture with customer-facing deployment work
  • Deep experience with AWS, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing)
  • Track record managing deployments in customer-owned cloud environments, including security reviews and compliance
  • Ability to navigate ambiguity with enterprise stakeholders and turn infrastructure conversations into deployment plans
  • Strong operational instincts across upgrades, rollbacks, monitoring, and failure modes
  • Comfortable in fast-moving environment collaborating across engineering, product, and go-to-market teams
  • Degree in Computer Science or related field, or equivalent professional experience
remote policy
primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗

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