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← Sierra

Engineering Manager, Agent

Sierra · New York, NY · San Francisco, CA

Applied AIonsitemanager$280k–$410k
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At a glance

Highlights

  • Lead design and delivery of production-grade AI agents for top global brands.
  • Own full agent lifecycle from pilot to deployment and iteration at scale.
  • Shape core platform future through direct enterprise customer work.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity participation

Ideal candidate

A hands-on engineering leader who thrives in ambiguity, blends high standards with empathy, and loves partnering directly with customers to ship mission-critical AI agents that drive real business impact.

Requirements

  • Experience building and scaling end-to-end production systems and leading teams that do so
  • Strong technical problem-solving skills in ambiguous, fast-changing environments
  • Hands-on leadership style blending high standards with empathy
  • Proven ability to work closely with customers and translate business needs into deliverables
  • Excellent communication skills across technical and non-technical audiences
  • Degree in Computer Science or related field, or equivalent experience
remote policy
primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗

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