Engineering Manager, Agent
Sierra · New York, NY · San Francisco, CA
Applied AIonsitemanager$280k–$410k
At a glance
Highlights
- Lead design and delivery of production-grade AI agents for top global brands.
- Own full agent lifecycle from pilot to deployment and iteration at scale.
- Shape core platform future through direct enterprise customer work.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity participation
Ideal candidate
A hands-on engineering leader who thrives in ambiguity, blends high standards with empathy, and loves partnering directly with customers to ship mission-critical AI agents that drive real business impact.
Requirements
- Experience building and scaling end-to-end production systems and leading teams that do so
- Strong technical problem-solving skills in ambiguous, fast-changing environments
- Hands-on leadership style blending high standards with empathy
- Proven ability to work closely with customers and translate business needs into deliverables
- Excellent communication skills across technical and non-technical audiences
- Degree in Computer Science or related field, or equivalent experience
- remote policy
- primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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