Enterprise Sales Engineer - Strategic, Retail
Sierra · San Francisco, CA · US - Remote · New York, NY · Atlanta, GA
Applied AIremotesenior$305k–$315k
At a glance
Highlights
- Deploy AI agents for iconic retail brands serving millions of shoppers daily.
- Own technical pre-sales for strategic accounts from scoping to launch and expansion.
- Turn support AI into revenue with discovery, recommendations and cart recovery.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity plans
Ideal candidate
A strategic, customer-obsessed sales engineer who thrives owning complex enterprise deals and building trusted C-suite relationships to bring AI to iconic retail brands.
Requirements
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience leading sales process with Strategic customers with $1M+ deal sizes consistently
- Past experience in demo building and presenting and working with customers in GTM function
- Strong experience building relationships with stakeholders including C-suite executives and technical leaders
- Experience leading architecture, integration and security discussions with enterprise architects, engineering and security teams
- Ability to leverage AI tools efficiently in technical sales motion while owning accuracy of customer-facing output
- remote policy
- Primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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