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← Sierra

IT Infrastructure Engineer

Sierra · San Francisco, CA

CHECKED 3H AGO

Applied AIonsite$180k–$210k
Apply on the lab’s site ↗

At a glance

Highlights

  • Second member of IT Engineering team helping scale systems in critical growth phase.
  • Build internal tools and automated workflows that power IT and security operations.
  • Foundational role with significant ownership designing core company infrastructure.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity participation

Ideal candidate

Hands-on builder who treats IT as engineering and defaults to automation over manual work. You thrive independently in fast-moving environments and love creating scalable systems that make the whole company more effective.

Requirements

  • Treat IT problems as engineering problems and default to building over manual work
  • Strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
  • Deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
  • Extensive experience with IaC (Terraform)
  • Comfortable writing code for automation (e.g., Python, Bash)
  • Experience building internal tools or services that integrate via APIs
  • Comfortable with CI/CD concepts and automation pipelines
  • Fluent in using and administering modern AI tooling
  • Understand SaaS lifecycle management and compliance requirements
  • Communicate clearly and document systems well
  • Comfortable operating independently in a fast-moving environment
  • Background in software engineering or product engineering team experience
  • Experience building internal platforms or developer tooling

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗