IT Infrastructure Engineer
Sierra · San Francisco, CA
CHECKED 3H AGO
Applied AIonsite$180k–$210k
At a glance
Highlights
- Second member of IT Engineering team helping scale systems in critical growth phase.
- Build internal tools and automated workflows that power IT and security operations.
- Foundational role with significant ownership designing core company infrastructure.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity participation
Ideal candidate
Hands-on builder who treats IT as engineering and defaults to automation over manual work. You thrive independently in fast-moving environments and love creating scalable systems that make the whole company more effective.
Requirements
- Treat IT problems as engineering problems and default to building over manual work
- Strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
- Deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
- Extensive experience with IaC (Terraform)
- Comfortable writing code for automation (e.g., Python, Bash)
- Experience building internal tools or services that integrate via APIs
- Comfortable with CI/CD concepts and automation pipelines
- Fluent in using and administering modern AI tooling
- Understand SaaS lifecycle management and compliance requirements
- Communicate clearly and document systems well
- Comfortable operating independently in a fast-moving environment
- Background in software engineering or product engineering team experience
- Experience building internal platforms or developer tooling
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia