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IT Infrastructure Engineer

Sierra · San Francisco, CA

Applied AIonsite$180k–$210k
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At a glance

Highlights

  • Join as second IT Engineering hire to scale systems in critical growth phase.
  • Build internal tools that power IT and security workflows company-wide.
  • Design core infrastructure and strengthen security controls at scale.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity participation

Ideal candidate

Hands-on builder who treats IT as engineering, automating manual work into scalable, well-documented systems. Thrives with ownership in fast-moving environments and cares about craftsmanship and making the whole company more effective.

Requirements

  • Approach IT problems as engineering problems, defaulting to building over manual work
  • Strong experience with identity platforms including Okta, Google Workspace, SSO, MFA, SCIM and OIDC
  • Experience deploying or managing DLP or related security solutions
  • Extensive experience with Infrastructure as Code using Terraform
  • Comfortable writing automation code in Python, Bash or similar
  • Experience building API-driven internal tools and integrations
  • Familiar with CI/CD concepts and automation pipelines
  • Fluent with modern AI tooling and SaaS lifecycle management
  • Clear communicator with strong documentation skills, comfortable working independently

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗

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