IT Infrastructure Engineer
Sierra · San Francisco, CA
Applied AIonsite$180k–$210k
At a glance
Highlights
- Join as second IT Engineering hire to scale systems in critical growth phase.
- Build internal tools that power IT and security workflows company-wide.
- Design core infrastructure and strengthen security controls at scale.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity participation
Ideal candidate
Hands-on builder who treats IT as engineering, automating manual work into scalable, well-documented systems. Thrives with ownership in fast-moving environments and cares about craftsmanship and making the whole company more effective.
Requirements
- Approach IT problems as engineering problems, defaulting to building over manual work
- Strong experience with identity platforms including Okta, Google Workspace, SSO, MFA, SCIM and OIDC
- Experience deploying or managing DLP or related security solutions
- Extensive experience with Infrastructure as Code using Terraform
- Comfortable writing automation code in Python, Bash or similar
- Experience building API-driven internal tools and integrations
- Familiar with CI/CD concepts and automation pipelines
- Fluent with modern AI tooling and SaaS lifecycle management
- Clear communicator with strong documentation skills, comfortable working independently
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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