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← Sierra

Operations Manager, Product & Engineering

Sierra · London

CHECKED 1H AGO

Applied AIonsitesenior$172k–$238k
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At a glance

Highlights

  • Own planning cycles and roadmap workflows for Product & Engineering.
  • Drive cross-functional initiatives spanning Product, Design, Sales and Ops.
  • Build the internationalization operations playbook to scale with quality.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family building benefits
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity

Ideal candidate

Highly organized operator with 6-8+ years in product or business operations who thrives in ambiguity and loves building processes from scratch to help product and engineering teams move faster.

Requirements

  • 6-8+ years in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
  • Proven track record building and scaling operational processes from scratch
  • Highly organized and methodical with rigor in ambiguous situations
  • Excellent written and verbal communicator across stakeholders and levels
  • Comfortable using tools like Linear, Figma, Google Drive to create systems
  • Strong analytical instincts with proficiency in Excel/Sheets

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗