Operations Manager, Product & Engineering
Sierra · London
CHECKED 1H AGO
Applied AIonsitesenior$172k–$238k
At a glance
Highlights
- Own planning cycles and roadmap workflows for Product & Engineering.
- Drive cross-functional initiatives spanning Product, Design, Sales and Ops.
- Build the internationalization operations playbook to scale with quality.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity
Ideal candidate
Highly organized operator with 6-8+ years in product or business operations who thrives in ambiguity and loves building processes from scratch to help product and engineering teams move faster.
Requirements
- 6-8+ years in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical with rigor in ambiguous situations
- Excellent written and verbal communicator across stakeholders and levels
- Comfortable using tools like Linear, Figma, Google Drive to create systems
- Strong analytical instincts with proficiency in Excel/Sheets
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia