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← Sierra

Operations Manager, Product & Engineering

Sierra · San Francisco, CA

CHECKED 1H AGO

Applied AIonsitesenior$170k–$220k
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At a glance

Highlights

  • Run the operating cadence for Product & Engineering planning and roadmaps.
  • Build the outbound operations playbook with Legal to scale with quality.
  • Coordinate cross-functional initiatives across Product, Eng, Design and Sales.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity participation

Ideal candidate

A highly organized operator with 6+ years in product-led companies who thrives in ambiguity, brings rigor and momentum, and loves partnering across Product, Engineering and Legal to drive clarity.

Requirements

  • 6-8+ years in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
  • Proven track record building and scaling operational processes from scratch
  • Highly organized and methodical with rigor, structure and momentum in ambiguous situations
  • Excellent written and verbal communicator across stakeholders and levels
  • Experience partnering closely with Legal, Product, and Engineering, including third-party vendors
  • Comfortable with Linear, Figma, Google Drive or similar to create systems that stick
  • Strong analytical instincts with Excel/Sheets proficiency; SQL or dashboard experience a plus

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗