Software Engineer, Agent
Sierra · London
CHECKED 3H AGO
Applied AIonsite$199k–$417k
At a glance
Highlights
- Build production-grade AI agents serving finance, healthcare, and commerce.
- Own agents from pilot through deployment and continuous iteration in production.
- Shape Sierra's core platform by surfacing needs from direct customer work.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Eligible full-time employees can participate in Sierra's equity plans
Ideal candidate
A high-agency builder who thrives in ambiguity and loves working directly with customers to ship real-world AI systems. You care about craftsmanship, reliability, and turning prototypes into mission-critical production products.
Requirements
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- Builder and tinkerer's mindset with high agency
- Comfort working directly with customers to understand needs and solve real-world problems
- Excellent communication skills across technical and non-technical audiences
- Experience building or deploying AI/LLM systems in production
- remote policy
- Primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia