Software Engineer, Agent

Highlights

• Build production-grade AI agents for global brands like GAP and SoFi.
• Own agents from pilot to production, tuning voice and churn solutions at scale.
• Shape Sierra's core platform by prototyping tools with research and product teams.

What they offer

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and family
• Life insurance and disability benefits
• Retirement plan
• Parental leave and family-building benefits
• Lunch, snacks and coffee
• Discretionary benefit stipend
• Equity participation

Ideal candidate

A high-agency builder who thrives in ambiguity and loves partnering directly with customers to ship impactful, production-grade AI products.

Requirements

• Experience building and scaling end-to-end production systems
• Strong technical problem-solving in fast-changing, ambiguous environments
• High-agency builder mindset with creative problem solving
• Comfort working directly with customers to solve real-world problems
• Excellent communication skills across technical and non-technical audiences
• Experience building or deploying AI/LLM systems in production (preferred)