Software Engineer, Agent
Sierra · San Francisco, CA · New York, NY · Atlanta, GA
Applied AIonsite$180k–$390k
At a glance
Highlights
- Build production-grade AI agents that drive revenue for global brands.
- Own agents from pilot to production and define ADLC best practices.
- Partner with enterprises and startups to transform operations at scale.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity plans for eligible full-time employees
Ideal candidate
A high-agency builder who thrives in ambiguity and loves shipping production systems. You enjoy working directly with customers and obsess over craft, reliability, and real-world impact.
Requirements
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills in fast-changing, ambiguous environments
- Builder mindset with high agency and creative problem-solving
- Comfort working directly with customers to solve real-world problems
- Excellent communication skills across technical and non-technical audiences
- Experience building or deploying AI/LLM systems (preferred)
- remote policy
- Primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
Posted · Last seen