Software Engineer, Agent - Retail
Sierra · San Francisco, CA · New York, NY · Atlanta, GA · Toronto
CHECKED 1H AGO
Applied AIonsite
At a glance
Highlights
- Build production-grade AI agents for Gap, Wayfair, Sonos and ADT.
- Power hundreds of millions of shopper interactions across web, app, and phone.
- Own agents end-to-end from pilot through deployment and iteration.
What they offer
- Flexible unlimited paid time off
- Medical, dental and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity plans
Ideal candidate
Product-minded engineer who thrives owning mission-critical systems end to end and partnering directly with enterprise leaders. You care about craft, customer obsession, and shaping AI-first commerce beyond your role.
- remote policy
- primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia