Software Engineer, Channels and Experiences
Sierra · San Francisco, CA
Applied AIonsite$230k–$390k
At a glance
Highlights
- Build multi-modal AI agents spanning voice, text, chat and messaging.
- Own global telephony stack handling millions of calls and messages.
- Ship ChatKit native components for in-app agent experiences.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Parental leave and fertility benefits
- Discretionary benefit stipend
- Equity participation
Ideal candidate
A fast-shipping, deeply curious engineer who loves hard infrastructure and craft. You thrive owning end-to-end multi-modal experiences and using AI-native tools to solve real customer conversations at global scale.
Requirements
- Bias for shipping - move fast and finish what you start
- Curiosity about hard parts like protocols, edge cases and end-to-end multi-modal experiences
- AI-native way of building
- remote policy
- Primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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