Skip to content
← Sierra

Software Engineer, Infrastructure

Sierra · San Francisco, CA

CHECKED 1H AGO

Applied AIonsiteSenior$230k–$390k
Apply on the lab’s site ↗

At a glance

Highlights

  • Design core systems powering customer-facing AI agents for global brands.
  • Ensure reliability and scalability of the AI platform as traffic rapidly grows.
  • Build self-serve platform enabling product teams to ship with confidence.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family building benefits
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Equity

Ideal candidate

An experienced platform-minded builder who loves automation, craftsmanship and reliable systems and thrives with high ownership in fast-paced environments serving global brands.

Requirements

  • 5–7+ years of hands-on development experience in highly technical products
  • Strong inclination towards building automation, tooling, and platform
  • Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred)
  • Hands-on expertise in CI/CD systems, release management, and container orchestration (Docker, Kubernetes)
  • Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry)
  • Experience in incident response and operating distributed systems in production
  • Degree in Computer Science or related field, or equivalent professional experience
remote policy
Primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗