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Software Engineer, Infrastructure

Sierra · San Francisco, CA

Applied AIonsitesenior$230k–$390k
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At a glance

Highlights

  • Design core systems powering Sierra's customer-facing AI agent platform.
  • Scale LLM inference serving to handle rapidly growing global traffic.
  • Build self-serve infrastructure enabling fast, reliable product deployments.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Equity plans for eligible full-time employees

Ideal candidate

Platform-minded engineer who loves automation, reliability, and building maintainable systems that empower others. Thrives in intense, fast-paced startups and cares about craftsmanship and customer impact.

Requirements

  • 5-7+ years hands-on development experience in highly technical products
  • Experience building automation, tooling, and maintainable platform systems
  • Experience with cloud platforms (AWS, GCP, or Azure) and Terraform
  • Expertise in CI/CD, release management, Docker, and Kubernetes
  • Experience with observability tools such as Prometheus, Grafana, Datadog, OpenTelemetry
  • Experience in incident response and operating distributed systems in production
  • Degree in Computer Science or related field or equivalent experience
remote policy
Primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗

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