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← Sierra

Software Engineer, Insights

Sierra · San Francisco, CA

Applied AIonsite$230k–$390k
Apply on the lab’s site ↗

At a glance

Highlights

  • Build systems to analyze and visualize millions of agent performance data points.
  • Build Explorer for AI-powered clustering and exploration of conversational data.
  • Build proactive monitoring to detect defects and new patterns in agents.

What they offer

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity participation

Ideal candidate

A high-agency product builder with 4+ years shipping full-stack systems who is passionate about frontier AI products, cares deeply about craftsmanship and customers, and thrives with autonomy to drive impact.

Requirements

  • 4+ years hands-on experience building production products and systems
  • Experience and comfort building and shipping full-stack solutions
  • Degree in Computer Science or related field, or equivalent professional experience
  • Passion for being on the frontier of AI products
  • High-agency, motivated to drive outcomes with autonomy
  • Alignment to company values including Craftsmanship, Customer Obsession and Intensity
remote policy
primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗

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