Software Engineer, Insights
Sierra · San Francisco, CA
Applied AIonsite$230k–$390k
At a glance
Highlights
- Build systems to analyze and visualize millions of agent performance data points.
- Build Explorer for AI-powered clustering and exploration of conversational data.
- Build proactive monitoring to detect defects and new patterns in agents.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity participation
Ideal candidate
A high-agency product builder with 4+ years shipping full-stack systems who is passionate about frontier AI products, cares deeply about craftsmanship and customers, and thrives with autonomy to drive impact.
Requirements
- 4+ years hands-on experience building production products and systems
- Experience and comfort building and shipping full-stack solutions
- Degree in Computer Science or related field, or equivalent professional experience
- Passion for being on the frontier of AI products
- High-agency, motivated to drive outcomes with autonomy
- Alignment to company values including Craftsmanship, Customer Obsession and Intensity
- remote policy
- primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia
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