Software Engineer, Insights
Sierra · San Francisco, CA
CHECKED 1H AGO
Applied AIonsite$230k–$390k
At a glance
Highlights
- Build systems to analyze and visualize millions of agent performance data points.
- Build Explorer for AI-powered clustering and exploration of conversational data.
- Build proactive monitoring to detect defects and new patterns in AI agents.
What they offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and family
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Equity participation
Ideal candidate
High-agency product engineer with 4+ years shipping production systems who is passionate about frontier AI products and obsessed with craftsmanship and customer impact.
Requirements
- 4+ years hands-on experience building production products and systems
- Experience building and shipping full-stack solutions
- Degree in Computer Science or related field, or equivalent professional experience
- Experience building AI-powered products
- Sharp eye for design
- Experience with Go and TypeScript
- Experience building developer tooling, programming languages, or databases
- Leadership experience on technical projects or teams
- remote policy
- Primarily in-person
Lab profile
About Sierra
Leading platform for customer-facing AI agents for global enterprise brands.
What they build
- Platform for customer-facing AI agents
Known for
- Enterprise customer service transformation
- Trusted by major global brands
- Voice AI and agent analytics
Key facts
- Headquartered in San Francisco
- Offices across North America, Europe, and Asia