Software Engineer, Site Reliability (SRE)

Highlights

• Own observability across Sierra's AI agent platform serving top global brands.
• Improve reliability and scale of LLM deployments for customer-facing agents.
• Define SRE culture and best practices across a fast-growing engineering org.

What they offer

• Flexible unlimited paid time off
• Medical, dental, and vision benefits for you and family
• Life insurance and disability benefits
• Retirement plan dependent on country
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, snacks and coffee
• Discretionary benefit stipend
• Equity participation
• Free alphorn lessons

Ideal candidate

An experienced SRE who loves building reliability foundations from scratch and thrives in intense, fast-moving teams partnering closely with product and engineering.

Requirements

• 5+ years in Site Reliability or Infrastructure engineering for complex SaaS or cloud systems
• Experience designing for availability, scalability, and reliability at infrastructure and application layers
• Deep experience with Terraform, AWS, container orchestration, and cloud networking including IAM and VPC
• Strong background in observability systems such as Prometheus, Grafana, or Datadog
• Experience with enterprise customers, compliance, networking needs, and integration patterns
• Comfortable in fast-moving environments collaborating across product, ML, and core engineering
• Degree in Computer Science or related field or equivalent professional experience